Privacy Policy for The Koesister Company LLC

Effective Date: July 28, 2026

The Koesister Company (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when visiting our website, subscribing to our email list, or interacting with our products and services.

This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect information you provide directly to us, including:

  • Email address when you subscribe to our email community or download resources.
  • Name or contact information when voluntarily provided.
  • Information submitted through website forms, purchases, or customer inquiries.

We may also collect limited technical information automatically, such as website usage data, browser information, and analytics data.

How We Use Your Information

We may use your information to:

  • Deliver requested resources, such as the South African Baking Starter Kit.
  • Send recipes, baking tips, educational content, and updates.
  • Communicate with customers and respond to inquiries.
  • Improve our website, content, and services.
  • Process orders and provide customer support.

We do not sell or rent your personal information to third parties.

Email Communications

If you subscribe to our email list, you may receive emails from The Koesister Company through our email service provider, Mailchimp.

These communications may include:

  • Recipes
  • Baking tips
  • New videos
  • Resources
  • Product announcements
  • Special offers

You may unsubscribe from these emails at any time by clicking the unsubscribe link included in each email.

Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Mailchimp for email marketing and subscriber management.
  • Website hosting providers.
  • Analytics services to understand website usage.
  • Payment processors for purchases.

These services may collect and process information according to their own privacy policies.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and improve user experience.

You may adjust your browser settings to manage cookies.

Protecting Your Information

We take reasonable steps to protect the information we collect. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Rights and Choices

You may:

  • Request access to personal information you have provided.
  • Request correction or deletion of your information.
  • Unsubscribe from marketing communications at any time.

To make a request, contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

The Koesister Company

Email: [email protected]

Website: https://koesisters.co

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.